AS WE NEAR THE VERY END OF NOVEMBER WE WANTED TO WRITE AND LET YOU KNOW THAT SOME OF OUR "LATE OCTOBER" ARRIVAL POP IT ITEMS HAVE STILL NOT MADE IT TO US.
THEY WILL MAKE IT TO YOU FOR CHRISTMAS.
YOU MAY HAVE SAW ON THE NEWS RECENTLY ABOUT THE SUPPLY CHAIN ISSUES WORLDWIDE. WHILE WE DO NOT USE SEA SHIPPING AT THIS TIME, PLANES ARE OFTEN FULL AND WE HAVE TO WAIT IN LINE TO GET SHIPPED. WE ARE EXPECTING THESE ITEMS TO BE DELIVERED IN THE COMING WEEKS. THEY WILL BE PACKED AND SHIPPED TO YOU AT THAT TIME.
WE ARE RECEIVING THINGS A FEW BOXES AT A TIME RATHER THAN ONE BIG LOAD. HOWEVER, WE WILL AND ALWAYS HAVE PACK THESE ITEMS IN THE ORDER THAT THE ORDER WAS PLACED.
WE APPRECIATE YOUR BUSINESS, AND YOUR PATIENCE. THIS IS NOT A COMMON ISSUE WITH OUR PREORDERS BUT WE ALWAYS TRY TO STAY TRANSPARENT WHEN SOMETHING ISN'T COMING IN ON TIME. WE HAVE DONE PREORDERS FOR PAST SIX YEARS, SO ALTHOUGH NOT COMMON, THIS IS DEFINITELY NOT THE FIRST TIME WE'VE HAD A LATE PREORDER.
It's important to us that you know that you may request a refund at any point that you do not want to wait. Also, please feel free to email us email@example.com or text us 606-210-3453 with any questions you may have, or think of later.
Please allow us 24 hours to respond to an email, and we do take texts/calls Monday - Friday 9 AM - 5PM EST.
We also realize we have many first time customers we have here and I want to assure you that we are an honest, family owned, real business in Sharpsburg, KY. I am attaching a link to our Facebook Group and our Facebook Review page so that you can feel even more assured about these late items. You can click on either of these.